Privacy and Data Protection Policy

GBC Group SRL is committed to protecting the privacy of your personal data. This policy explains how we collect, use, and protect the information you provide to us through our website.

1. Data Controller

The data controller is GBC Group SRL, headquartered at Piața Montreal 10, Sector 1, Bucharest, Romania, Tax ID (CUI) RO39822350.

2. Data Collected

We collect information when you use our contact or quote request forms, including:

• First and last name;
• Email address;
• Phone number;
• Company name and industry;
• Any other details voluntarily provided in the message section.

3. Purpose of Processing

Your data is processed for the following purposes:

• To respond to inquiries and provide requested technical offers;
• To manage business relationships and ensure customer support;
• To comply with legal obligations and current regulations;
• To improve website experience (through cookies).

4. Legal Basis

Data processing is based on:

• Your Consent: granted by checking the acceptance box in the contact forms.
• Execution of a Contract: necessary to take steps toward entering into a service agreement.
• Legitimate Interest: to ensure website security and improve our services.

5. Data Retention Period

We retain personal data only for the period necessary to fulfill the mentioned purposes or as required by legal requirements (e.g., fiscal legislation).

6. Data Recipients

Your data is not sold to third parties. It may only be accessed by relevant internal departments of GBC Group or by technical service providers (hosting, website maintenance) under strict confidentiality clauses.

7. Your Rights

According to GDPR, you have the following rights:

• Right of access to stored personal data;
• Right to rectification of inaccurate data;
• Right to erasure (“right to be forgotten”);
• Right to restrict processing;
• Right to withdraw consent at any time.

To exercise these rights, you can contact us at: office@gbcgroup.ro.

8. Use of Cookies

Our website uses cookies to analyze traffic and provide a personalized experience. You can manage cookie preferences directly from your browser settings.